The notable notion I cannot comprehend about this current administration in Nigeria that claims much prowess of transformation is how their policies and agendas are only on the negative impact of the lower and middle class of the citizenry. First, at the assumption of the new CBN Governor, there was the reintroduction of the 'On Us' banks ATM withdrawal charges to customers in a somewhat stylishly ethical module of 'after the first three withdrawals aside your bank of account'. Customers were subcharged a total sum of sixty five naira (N65.00k) in subsequent withdrawals after the initial first three withdrawn aside your bank of account. Just recently, this amount has stylishly returned to the old surcharge rate of one hundred naira (N100.00k); which the immediate past CBN boss cancelled. This new N100.00k subcharge rate, I am yet to experience personally but maybe it's just as a result of me not willing to use ATM aside my bank of account these recent days because of a recent negative experience which resulted to my composing this piece. While Nigerians were hoping for a better banking treatment, now our hopes have been casted back to the old beginning of ATM banking transactions in Nigeria!
As if all the new CBN administration focus is to retrieve the little cash in the hands of the poor Nigerians citizens, now there is another ATM policy of 'immediate card destruction'. With this policy, whether your ATM card is trapped with any of mechanical, electrical or network ineffectiveness, your card is deemed or due for replacement by your bank of account and with a fee!
Normally, ATM used to withhold a card after three tries of inputting wrong password and without success. And it didn't actually result to immediate card destruction and subsequent replacement. But today, even if the ATM is faulty and thereby couldn't release your card even after dispensing cash to you, this new 'One-way' CBN policy states that your card will be destroyed and subsequently replaced by your own bank where you have account (bank of account). Then, the archaic and ill-treating side of the whole policy is that, one must pay the sum of N1,000.00k (one thousand naira only) for every replacement. What a maltreatment!
If I didn't experience this 'one-way' maltreatment policy personally, I wouldn't have known how mean is this current CBN cum FG maladministration in all zeal to milk the hoi polloi dry of the little income they have managed to sustained their lives with. Just imagine, an ATM had a mechanical fault and thereby couldn't release my card after dispensing cash to me. I went inside the bank (UBA) to complain but only to be directed to my own bank of account (Zenith Bank) as point of collection. I got to my bank the next day only to receive the shocking news of the new CBN policy. I was advised to fill a form for a new ATM card. After eight working days, I received an alert about my new ATM availability but my account had been debited with N1,000.00k! Just answer me: what is my offence to warrant such deduction from my account? Why should a policy be this rigid in this current days of electrical and mechanical malfunctioning of machines and equipment? I think someone should alert CBN to review this rigidity of their policy to flexibility. The masses are already financial handicapped. Much of financial manipulations could result to negative or aggressive resolution. Nigerians need positive treatment not practical and stylish maltreatment.